Any package over 2 lbs, will be shipped using USPS or UPS. All of your shipments are tracked. We will send you tracking information via email within one (1) business day of shipment. Orders are estimated to be received within 3-5 business days.

• Orders received Monday-Friday before 11am CST will be shipped the same day.
• Orders received Monday-Friday after 11am CST will be shipped the next business day.
• Orders received on weekends or holidays will be shipped the next business day.

If there are any problems processing your credit card, your order may be delayed.

USA Broom™ is committed to its customers, employees, stakeholders, and community. We strive to achieve this through constant innovation, quality products, and excellent customer service. If, for any reason, you are not satisfied with your purchase, you may return the merchandise for a replacement or refund. 

• All products must be in the condition you received it. We will not do returns/exchanges for products that have been used or otherwise damaged.
• USA Broom™ will take care of all reshipping costs for damaged or incorrect items sent. Customers must pay for return shipping if USA Broom™ is not at fault. 
• Products can be returned within 30 days of initial purchase. Returns/exchanges can be processed online.
• Refunds generally take 5-7 days to return to the customer's account.

If you would like to make an online return or exchange your item for another product, please send to:

Fuller Industries
Attn: USA Broom 
One Fuller Way 
Great Bend, Kansas 67530

If you have any other questions please reach out to customer_service@usabroom.com and we will take care of you.